Read the following terms before using Myne Global website.
The following terms of service ("TOS") will apply to the agreement to provide
service between Myne Global ("Company"), and the individual or business entity
identified on the order form for said services ("Customer"). These terms,
along with the Terms of Use (" To U "), shall hereinafter be referred to as
the "Agreement" between the two above-mentioned parties.
- Service Rates:
The customer acknowledges that they have been made adequately aware of the initial
rates and fees associated with services being rendered by the Company and have
received a complete description of services to be rendered. The customer also
acknowledges that the Company reserves the right to change the specified rates
and charges from time to time. Any promotional offers made by the Company are
contingent upon the Company maintaining its cost-of-service goals, including
but not limited to rates charged by its suppliers. Where possible, the Company
will provide the Customer with a minimum of 15 days notice of any rate changes
- Payments and Fees:
The customer acknowledges that they have been made adequately aware of the initial
rates and fees associated with services being rendered by the Company and have
received a complete description of services to be rendered. The customer also
acknowledges that the Company reserves the right to change the specified rates
and charges from time to time. Any promotional offers made by the Company are
contingent upon the Company maintaining its cost-of-service goals, including
but not limited to rates charged by its suppliers. Where possible, the Company
will provide the Customer with a minimum of 15 days notice of any rate changes
- Refund Policy:
All services rendered by the Company are provided on a nonrefundable basis.
This includes, but is not limited to, setup fees, registration and storage fees,
search fees, report fees, monthly fees, upgrade fees, and professional services
fees, regardless of usage. In addition, if your account is canceled by the company
for violation of this Agreement or the Terms of Use , all payments made to the
Company become completely nonrefundable. The customer agrees not to charge back
any credit card payments for services rendered. If a customer files a charge
back or other payment dispute, they will be considered to violate this agreement
and may be subject to collection action as described in section 2 above.
- Service Cancellation:
Requests to cancel services may be made by notifying our Billing Department from
within our billing and customer management system. All requests for service cancellation
must be made a minimum of 7 days before the renewal date of the service being
canceled. Failure to provide notice at least 7 days before the renewal date
will result in a full billable monthly cycle before cancellation. Where all services
are considered to be provided on a strictly prepaid basis, no prorated or partial
refunds will be made. All outstanding invoices must be paid in full before requesting
cancellation.
- Billing Errors:
The customer acknowledges that the Company will make its best effort to ensure
that all invoices are correctly issued. However, should the Customer note any
possible errors, the Customer agrees to notify our Billing department within
15 days of the issuance of the errant invoice. After 15 days, all invoices will
be assumed to be correct, and no further billing adjustments will be made.
- Credit Card Payments:
Where available, the Customer authorizes the Company to automatically debit any
credit/debit card(s) placed on file with the Company during the ordering process
or via subsequent account updates on the due date of each invoice. Invoices
will be emailed to the Customer before any credit card charges are placed at
the beginning of each billing period. Should the Customer's credit card be declined
for any reason, Company will contact the customer to notify them of the declined
charge and will continue to resubmit the credit card on file for payment until
the balance is paid in full. If the Company is not able to charge the Customer's
credit card as noted above for the full amount due, the Customer authorizes the
Company to split the total amount due across multiple debit transactions to
the credit card(s) on file equaling the total amount due.
- Indemnification:
Under no circumstances shall the Company be held liable for damages resulting
from any interruption of service for an amount greater than the amount of the
charges payable by the Customer for services during the period damages occurred.
The customer also acknowledges that in no case will the Company be liable for
damages as a result of its own negligence in excess of the charges payable by
the Customer for services during the period damages occurred. Customer acknowledges
that they make use of Companies' services at their own risk.
- No Lease Implied:
The customer acknowledges that the Company is providing a service, and no binding lease of physical equipment or real estate is in any way implied as part of
this agreement.
- Violation of Terms:
Should the Customer violate any of these terms, the Company will attempt to contact
the customer by email or telephone before taking any action where avoidable.
However, the Company will pursue whatever action is necessary to serve its best
interest in these cases, even if that should necessitate the suspension or termination
of the Customer's services without any type of notification.